Salon Spa Cell Phone Etiquette

We’ve seen these signs posted at the doctors office, bank, movie theater, some takeout counters and yes, it should be posted in the salon/spa!

As a hairstylist there were many times when a service had been interrupted by a client having to answer the phone..during a hair cut, at the shampoo bowl or during a color process. What does this do? Slows down the appointment and the time may go into someone else’s appointment. During a shampoo the phone could get wet!

In the Eye Deux studios we ask that everyone, clients and stylists, to turn the cell phone on SILENT or off completely. Upon entering the Studios you will find they are similar to a spa…soft sounds coming thru the speakers, relaxing aromas, comfy massage tables to lay on….you will not hear the ringtones from a cell phone!

Majority of the Eye Deux patrons go to SLEEP while getting their eyelash enhancements applied. Yes they go to sleep! So that you may enjoy this peaceful moment of the day we recommend that they cell phones are put away and indulge in the hour plus nap.

Another reason we ask to turn the cell phones off, YOU WILL NOT BE ABLE TO SEE WHO’S CALLING. Lash stylists have very sharp tweezers in their hands, use an extremely strong adhesive and have timed appointments…adding the secretary role is not a good idea.

Have you ever watched someones physical actions while they talk? Its magnified while laying on the massage table during the lash process. The constant movement of the eyes and shifting of the head/body also cause the appointment to go on longer than expected. In some cases this may mean less extensions are applied!

Get the most out of your appointments…enjoy this time where you are not asked “Mom whats for dinner, where is the…, can I have…, I need you to….”

From the clients point-of-view, I would not want someone to talk over my head while in the service chair/table. I want to know that I am this technicians priority during the appointment…

So I ask, does your salon/spa ask you to refrain from cell phone use during service? Does your stylist (hair, nails, barber, lashes) use their phone during your appointment?

Of course there are special circumstances where the phone must be nearby (for example, child with new babysitter!).  If so, inform your stylist BEFORE the start of the service.

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