Beyond the Table

Look what we found in a recent newsletter from Xtreme Lashes !

“Every business spends a lot of time and effort to earn new customers. With so much put into getting a customer, keeping them happy and coming back is essential.

Often, it doesn’t take much to do this. Aside from the obvious things like being pleasant and professional, providing a few little extras can really “WOW” your clients.

At Virginia’s Eye Deux, clients who might forget a few things are taken care of! Directory Certified Lash Stylist Latoya Turner stocks her location with extra contacts cases, contacts solution and even feminine hygiene products!

Just thinking of things your clients might need when they’re visiting with you, and having them available for them, is simple and inexpensive, but can mean a great deal and keep them coming back to you for more! Great job, Latoya for going the extra mile!”

Turning Gray Down There

Oh yes, the truth ladies and gents! With age, most of our hair will turn gray…from the top of our heads and even between the legs!

What are our options? Take it all off…shave, wax or electrolysis so they will never be seen again.

For those who want to leave a little behind the next option is to DYE it. I came across Betty Beauty in the back of a magazine a few years ago. Their slogan “Color Your Hair Down There” caught my attention. It promotes safe, natural hair color for the pubic area.

To my surprise they have more colors than just the norm black, brown and auburn. For the Bride, something BLUE! Try red, pink or purple for the playful and adventurous side of you.

You can order these online or if you NEED them today, stop by the Eye Deux VA Beach Studio!

Protect your Cell Phone

Going to the salon for a color retouch and have important calls to make? Have you left the salon with hair color on your cell phone?!

Ask your stylist for these disposable covers:

Stylists you can order them from TempleClean! They also have covers for glasses in case your clients want to read while the color or chemical is processing.

Mascara Ads includes False Lashes

There are TONS of different mascaras on the market and the ads in magazines and tv’s are constant! They promise to give the “false lash look” by just applying their  mascara.

Ok ladies and gents, this is NOT true for everyone and their natural lashes. What most people don’t realize is that the ads you see ARE using lash EXTENSIONS before applying the “amazing” mascara.

Rarely do we notice the little fine print at the bottom of the ads….its true that not every company acknowledges it. Here is the tiny disclosure at the bottom of a Covergirl ad

So yes, in order to achieve the “look” from the mascara ads, you will have to apply some type of false lashes…inserts (clusters/tabss/flares) or a whole strip lash.

Have you noticed any other advertisements that actually say lash inserts/false lashes have been applied?

Salon Spa Cell Phone Etiquette

We’ve seen these signs posted at the doctors office, bank, movie theater, some takeout counters and yes, it should be posted in the salon/spa!

As a hairstylist there were many times when a service had been interrupted by a client having to answer the phone..during a hair cut, at the shampoo bowl or during a color process. What does this do? Slows down the appointment and the time may go into someone else’s appointment. During a shampoo the phone could get wet!

In the Eye Deux studios we ask that everyone, clients and stylists, to turn the cell phone on SILENT or off completely. Upon entering the Studios you will find they are similar to a spa…soft sounds coming thru the speakers, relaxing aromas, comfy massage tables to lay on….you will not hear the ringtones from a cell phone!

Majority of the Eye Deux patrons go to SLEEP while getting their eyelash enhancements applied. Yes they go to sleep! So that you may enjoy this peaceful moment of the day we recommend that they cell phones are put away and indulge in the hour plus nap.

Another reason we ask to turn the cell phones off, YOU WILL NOT BE ABLE TO SEE WHO’S CALLING. Lash stylists have very sharp tweezers in their hands, use an extremely strong adhesive and have timed appointments…adding the secretary role is not a good idea.

Have you ever watched someones physical actions while they talk? Its magnified while laying on the massage table during the lash process. The constant movement of the eyes and shifting of the head/body also cause the appointment to go on longer than expected. In some cases this may mean less extensions are applied!

Get the most out of your appointments…enjoy this time where you are not asked “Mom whats for dinner, where is the…, can I have…, I need you to….”

From the clients point-of-view, I would not want someone to talk over my head while in the service chair/table. I want to know that I am this technicians priority during the appointment…

So I ask, does your salon/spa ask you to refrain from cell phone use during service? Does your stylist (hair, nails, barber, lashes) use their phone during your appointment?

Of course there are special circumstances where the phone must be nearby (for example, child with new babysitter!).  If so, inform your stylist BEFORE the start of the service.